Privicy policy

Welcome to moontv. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make use of our website, moontv.shop.

By accessing or using our Site, you agree to the practices described in this policy.

Information We Collect

When you visit moontv.shop, we may collect personally identifiable information such as your name, email address, and phone number. This information is collected only when voluntarily submitted, for example when you contact us or subscribe to a service.

Use of Information

We use the information you provide to:

  • Improve your browsing experience
  • Provide customer support
  • Communicate important updates
  • Analyze website performance and user behavior
  • We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law.

Cookies

Our website uses cookies—small data files stored on your device—to improve site functionality and personalize your experience.

You can choose to disable cookies through your browser settings. However, some features of our site may not function properly if cookies are disabled.

Data Security

We take your privacy seriously and implement industry-standard measures to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date. Continued use of the site after changes are made implies acceptance of the new terms.

Why customers keep choosing us

The best reliable servers

We make frequent, strategic updates to our servers, ensuring a user experience, that’s completely free from freezing issues

HD, FHD & 4K Streaming

Fully compatible across a wide range of devices, including MAG, Android, Kodi, Enigma, IPTV Box, PCs, and Smart TVs

Money Back Guarantee

Our team is available 24/7 through Live Chat or WhatsApp for assistance. Feel free, to contact us anytime

One Account, Total Flexibility

With a single plan, you can enjoy your favorite content across multiple devices — Smart TVs, Android Boxes, smartphones, tablets, and more.

Frequently Asked questions

What types of devices are supported?

We support a range of devices, such as Smart TVs, Kodi, VLC, PCs, Vu+, DreamBoxes, Enigma, Android Boxes, Android Smartphones, and Max.

If you submit a ticket for technical support or account activation, you can expect a response within 1 to 2 hours. … during busy periods, response times may extend up to 3 hours.

To ensure a smooth streaming experience with IPTV, we recommend having an internet connection with a speed between 30 to 50 Mbps. If your internet speed falls below 20 Mbps, you are likely to encounter buffering issues. This higher speed range helps to maintain consistent quality and uninterrupted service.

We accept payments through PayPal and all major credit cards.

While you can install your IPTV subscription on several devices, please note that it is only operational on one device at a time.

Yes, we provide a 24‑hour free trial that gives you full access to all channels, movies, and TV shows available in your IPTV subscription.

Have Questions? Contact us

Have any doubts or inquiries? Don’t hesitate to contact us, we’re here to ensure you get the information and support you need.

Get Your IPTV Subscription Now

Fill out the form below to choose your plan, select the number of devices, and we’ll get you set up in no time.

Thank you!

Your request has been successfully submitted.
Our team will get back to you shortly.

Or use whatsapp instead

Become an IPTV Reseller Today

Fill out the form below to choose your reseller package, and start growing your IPTV business with us in no time.

Thank you!

Your request has been successfully submitted.
Our team will get back to you shortly.

Or use whatsapp instead

Get Your IPTV Subscription Now

Fill out the form below to choose your plan, select the number of devices, and we’ll get you set up in no time.

Thank you!

Your request has been successfully submitted.
Our team will get back to you shortly.

Or use whatsapp instead

Get Your IPTV Subscription Now

Fill out the form below to choose your plan, select the number of devices, and we’ll get you set up in no time.

Thank you!

Your request has been successfully submitted.
Our team will get back to you shortly.

Or use whatsapp instead

Get Your IPTV Subscription Now

Fill out the form below to choose your plan, select the number of devices, and we’ll get you set up in no time.

Thank you!

Your request has been successfully submitted.
Our team will get back to you shortly.

Or use whatsapp instead